AtFANTASTIX(operated by Shamim Sons International), we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, protect, and share your data when you visit our website (www.fantastix.in) or engage with our services. By using our website, you consent to the practices described below.
1. Information We Collect
We may collect the following information:
Personal Details:Name, email address, phone number, shipping/billing address, and payment information (credit/debit card details via secure gateways).
Transactional Data:Order history, purchase preferences, and payment records.
Technical Data:IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent).
Cookies:Data from cookies and similar technologies to enhance user experience (see Section 5).
2. How We Use Your Information
Your data is used to:
Process and fulfill orders, including shipping and returns.
Provide customer support and respond to inquiries.
Send promotional emails, newsletters, or updates (with your consent).
Improve website functionality, user experience, and product offerings.
Prevent fraud, ensure security, and comply with legal obligations.
3. Data Protection
We implement safeguards to protect your information:
SSL Encryption:Secure Socket Layer (SSL) technology encrypts data during transmission.
Secure Payments:Partner with trusted payment gateways (e.g., Razorpay, PayPal).
Access Controls:Restricted access to personal data for authorized personnel only. Note:While we strive to protect your data, no online method is 100% secure.
4. Sharing Your Information
We may share data with:
Third-Party Service Providers:Payment processors, shipping partners (e.g., FedEx, DHL), and marketing agencies (for consented campaigns).
Legal Authorities:To comply with laws, court orders, or government requests.
Business Transfers:In case of mergers, acquisitions, or asset sales. We do not sell your personal information to third parties without your explicit consent.
5. Cookies & Tracking Technologies
Necessary Cookies:Essential for website functionality (e.g., shopping cart).
Analytics Cookies:Track usage patterns to improve site performance (e.g., Google Analytics).
Marketing Cookies:Personalize ads based on browsing behavior. You can disable cookies via browser settings, but this may limit site features.
6. Your Rights
You have the right to:
Access, Correct, or Deleteyour personal data.
Opt-Outof marketing communications (use "unsubscribe" link in emails).
Data Portability:Request a copy of your data in a machine-readable format. To exercise these rights, email us atecommerce@mash-group.com. We respond within 30 days.
7. Children’s Privacy
We do not knowingly collect data from individuals under 18. If you believe a minor has shared information with us, contact us immediately.
8. Policy Updates
We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Significant changes will be notified via email or website notice.
9. Contact Us
For questions, requests, or concerns about this Privacy Policy:
Address:Hindustan Tannery Compound, 83/69, Jajmau, Kanpur, U.P 208010, India
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